Terms of Service

1. About QuickCuts

QuickCuts is a technology-enabled discovery and booking platform that connects users with independent grooming professionals, salons, barbershops, and service providers ("Partners").

2. Eligibility

• You agree to provide accurate and complete information
• You are responsible for maintaining the confidentiality of your account

3. User Accounts

To access certain features, you may need to create an account. You agree:

• Not to impersonate another person
• Not to share your account credentials
• To notify QuickCuts immediately of unauthorized access

QuickCuts reserves the right to suspend or terminate accounts for misuse.

4. Services Offered

QuickCuts enables users to:

• Discover nearby grooming services
• View pricing, availability, and reviews
• Book appointments
• Make digital payments (where available)

QuickCuts does not guarantee:

• Partner availability
• Service quality
• Pricing accuracy (final price is decided by the Partner)

5. Appointments & Cancellations

• Appointment confirmation depends on Partner acceptance
• Late arrival may lead to cancellation by the Partner
• Cancellation and rescheduling policies are set by individual Partners

6. Payments & Offers

QuickCuts may facilitate payments using third-party payment gateways. Important notes:

• Payments are processed securely by external providers
• Offers, discounts, or cashback are promotional and optional
• Failed transactions will be refunded as per gateway timelines

QuickCuts does not hold responsibility for Partner billing disputes.

7. Reviews & User Content

Users may post reviews, ratings, and feedback. You agree that:

• Reviews must be genuine and based on real experiences
• You will not post abusive, misleading, or promotional content
• QuickCuts may remove content violating platform rules

Reviews represent personal opinions, not QuickCuts' views.

8. Prohibited Use

You agree not to:

• Post false or defamatory content
• Harass users or Partners
• Upload malware or spam
• Scrape or reverse-engineer the Platform
• Use QuickCuts for unlawful activities

9. Intellectual Property

All platform content, branding, design, and software are owned by QuickCuts. You may not:

• Copy or reproduce platform content
• Use QuickCuts branding without permission
• Create derivative products based on the Platform

10. Privacy

Your data is handled according to the QuickCuts Privacy Policy. We may share limited information with Partners only to enable bookings and service delivery.

11. Third-Party Services

QuickCuts may integrate with third-party tools (maps, payments, notifications). QuickCuts is not responsible for:

• Third-party outages
• External service failures
• Data handled outside our Platform

12. Disclaimers

The Platform is provided "as is". QuickCuts does not guarantee:

• Service outcomes
• Continuous availability
• Error-free operation

Use of services is at your own risk.

13. Limitation of Liability

To the maximum extent permitted by law, QuickCuts shall not be liable for:

• Partner service quality
• Indirect or consequential damages
• Loss of data or revenue

Maximum liability shall not exceed the amount paid by the user in the last 3 months.

14. Termination

QuickCuts may suspend or terminate access:

• For violation of these Terms
• For fraudulent or abusive behaviour
• For prolonged inactivity

15. Governing Law

These Terms are governed by the laws of India. Courts of Mumbai, Maharashtra shall have exclusive jurisdiction.

16. Contact Information

For any questions regarding these Terms, please reach out to us using the details below.

17. Refund Policy

Refunds may be issued if:

• Payment made accidentally
• Overcharged amount
• Service not availed

Failed transactions will be refunded as per gateway timelines.