Privacy Policy

1. Who We Are

QuickCuts is a technology platform that enables users to discover, book, and pay for grooming and salon services offered by independent service providers ("Partners"). QuickCuts does not itself provide grooming services.

2. Information We Collect

We collect only data that is necessary to operate the platform.

a) Information You Provide

• Name
• Mobile number
• Email address
• Location (city/area)
• Profile details
• Booking details
• Reviews and feedback

b) Automatically Collected Information

• Device information
• App usage data
• IP address
• Log data and timestamps

c) Payment Information

• Payment status and transaction IDs
• We do not store card, UPI, or bank details
• Payments are processed by secure third-party gateways

3. Purpose of Data Collection

We collect and use personal data to:

• Create and manage user accounts
• Enable appointment bookings
• Share booking details with Partners
• Process payments and refunds
• Provide customer support
• Improve platform features and performance
• Prevent fraud and misuse
• Comply with legal obligations

4. Sharing of Information

We may share limited data with:

a) Service Partners

Only necessary information (name, contact, booking details) to fulfill your appointment.

b) Third-Party Service Providers

• Payment gateways
• Cloud hosting services
• Analytics tools

These providers are bound by confidentiality obligations.

c) Legal Authorities

When required by law, court order, or government request.

5. Data Storage & Security

• Data is stored on secure servers
• Reasonable technical and organizational safeguards are used
• Access to data is restricted on a need-to-know basis

Despite best efforts, no digital system is 100% secure.

6. Data Retention

We retain personal data:

• As long as your account is active
• As required to provide services
• As required under applicable laws

You may request deletion of your account, subject to legal requirements.

7. User Rights (DPDP Act, 2023 — India)

As a user, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent (may limit service access)
• Raise grievances

Requests can be made via the contact details below.

8. Cookies & Tracking

QuickCuts may use cookies or similar technologies to:

• Improve user experience
• Analyse usage patterns

You can manage cookie preferences through your device or browser.

9. Third-Party Links

The platform may contain links to third-party websites or services. QuickCuts is not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the platform indicates acceptance of the updated policy.

11. Grievance Redressal & Contact

If you have any questions or concerns about this Privacy Policy, please contact us.